Hospice Compliance Academy
Cut through the acronyms. Learn what CMS actually requires, why it matters at the bedside, and how to prepare your team — from HOPE tool timing to survey-day playbooks — without inventing rules or over-promising.
The Hospice Outcomes and Patient Evaluation tool: purpose, timing windows, and how to build it into visit workflow.
Learn moreHospice Quality Reporting Program: what gets measured, how iQIES scores it, and how to read your CASPER reports.
What family caregivers are asked, which scores drive the star rating, and how to move them.
A working-tour of the CoPs every hospice team member should know cold.
The mock-survey routine, chart-audit habits, and staff coaching that makes an unannounced visit a non-event.
How to respond to Additional Documentation Requests and Targeted Probe & Educate audits without panicking.
Timing, documentation, and why F2F narrative is the #1 audit trigger to get right.
NOE, election, addendum, and the discharge/revocation paperwork done properly.
Quality Assessment & Performance Improvement — not a binder, an operating rhythm.
Content grounded in authoritative sources
Educational content only. Not a substitute for your organization’s policies, your medical director’s clinical judgment, or current CMS guidance. See individual pages for author/reviewer bylines and last-reviewed dates.
Create a free account to save your progress, earn achievements toward the Hospice Professional Passport, and get personalized next-step learning.